Lorna Li | Green Marketing 2.0

Last week’s Net Tuesday in San Francisco featured Maryrose Dunton, the Head of User Experience at YouTube,, who spoke about YouTube’s Nonprofit Program.The YouTube Nonprofit Program, is an in-kind donation by YouTube to the nonprofit sector that’s worth about $20 million. Currently available to established 501(c)(3)s, YouTube offers participating nonprofits:

• A premium branded channel - some environmental nonprofits that have done a good job with this include Friends of the Earth and Defenders of Wildlife. The ability to upload videos of any length. Currently the limit on video length is 10 minutes.

• Rotation into the “Promoted Videos” section on YouTube’s homepage.
• Listing in the Nonprofit Channels and Nonprofit Video areas
• The ability to collect donations using Google Checkout (with no processing fee).
• The option to participate in the user partner program, which allows you to show partner ads on video - and share the ad revenue. However, there is currently no way to filter ads, which may not work for some organizations.

YouTube has 30 million visitors daily and over 100 million videos are viewed each day. By connecting nonprofits to the world’s largest online video community, the YouTube Nonprofit program will allow these organizations tap into a significant pool of potential small donors. While large nonprofits are able to receive 10-15% of donations from online fundraising, smaller organizations have the most difficulty establishing a web presence. By offering a dedicated channel on YouTube, YouTube’s Nonprofit Program hopes to empower smaller organizations to significantly expand their reach. Now its just the matter of these, often, short-staffed nonprofits finding the manpower to manage their YouTube presence.

YouTube Best Practices for Nonprofits

Maryrose recommended these tips to help nonprofits engage successfully with the YouTube community:

1. Keep it fresh, keep it short. Best not longer than 10 minutes

2. Be genuine, no public service announcements (PSAs)

3. Engage and interact with the community - have a dialogue, allow people to post video comments, be sure to respond to comments
4. Create a call to action

5. Invest in your channel - update content, make sure links and videos work

7. Do not fear comments, ratings, related videos - while you can moderate user engagement, do not disable the commenting or rating features as this tends to upset the community

New Plans for Nonprofits on YouTube

New developments coming down the pipeline include:

1. Extending the program to include international nonprofits.

2. Incorporating more calls to action that are important to nonprofits, petitions, signup forms.

3. Improving nonprofit discovery on YouTube’s website.

Technorati Tags: maryrose dunton, net tuesday, net2, youtube nonprofit program, youtube nonprofit channel, lorna li

On October 9th, Steve Miller, Product Manager Google Earth, gave a presentation for Net Tuesday on Google Earth Outreach - a program that enables nonprofits and NGOs to use Google Earth and other geo-spatial applications to tell their stories.

Steve highlighted a number of organizations that leveraged Google Earth to tell their stories in effective, compelling ways, starting with the organization that inspired the creation of the Google Earth Outreach program.

Google Earth Outreach got started because Steve’s friend Rebecca Moore, a passionate environmentalist, was involved with Neighbors Against Irresponsible Logging, a community group that was fighting to protect the from the San Jose Water Company’s proposed logging operations with Big Creek Lumber.

Residents were mailed a legal notice and vague black and white map of the area affected by the “proposed timber harvest.” Rebecca decided to create an alternative map on Google Earth to outline areas that the logging concession would affect and school districts that would be impacted by logging.

Google Earth Outreach is particular useful to NGOs and nonprofits that have multiple program locations as it enables them to organize information about each program and keep track of them geographically.

For example, the U.S. Memorial Holocaust Museum created Crisis in Darfur an interactive map of the genocide conflict in Western Sudan.

Damaged and destroyed villages are indicated with clickable orange and red flame icons that pop up a description of the village, and additional information like photos and testimonials. Top-line presentation is simple, but additional resources are available for those who want to learn more. Each window links back to the US Holocaust Memorial Museaum website.

Appalachian Voices, partnered with Google Earth to raise awareness about about mountaintop removal coal mining in the Appalachian mountains. By creating compelling presence and providing valuable information, Appalachian Voices succeeded in driving a large volume of traffic to their site and generating public awareness about their projects.

Some Google Earth best practices they employed included:

• A User’s Guide, which they placed front and center, which gives a site content overview and explains the meaning of different colors and icons

• Historical overlays of the region, combined with imagery - which presents a very compelling picture of the environmental damage caused by mountaintop removal coal mining

• Consistently placed icons to show where you can download additional data

• A Call to Action - which was to sign a petition

The results?

Within the first 10 days Appalachian voices received 10,000 signatures from all 50 states

Other product features that Steve highlighted were:

• Customization of placemark descriptions

• Photo uploads and video embedding

• Time span documentation, such as this graphical representation of world population growth.

Google provides extensive tutorials on how to use Google Earth’s powerful features. In addition, they offer a grant program which provides qualifying organization access to use Google Earth Pro, valued at $400 a license, which includes:

• Higher resolution printing

• Video-making capability - record videos

• The ability to import more data

For more information about Google Earth, visit, the Google Earth Blog. For more information about Net2 and Web 2.0 technologies that empower social change, visit the Net2 blog.

[google, google earth, google earth outreach, u.s. memorial holocaust museum, crisis in darfur, nail, Neighbors Against Irresponsible Logging, Appalachian Voices environmental activism, social activism, Rebecca Moore, Steve Miller, net tuesday, netsquared, net2, lorna li[/tags]

Simplified for Small Business, Green Enterprise, and Nonprofits

Google PageRank (PR) is a link analysis algorithm developed by Google’s Larry Page and Sergey Brin in the late 1990s. Google PageRank contributes to your search engine ranking on Google search engine results pages (SERPs).

Google PageRank is one benchmark for understanding the popularity of your web site based on the number and quality of sites that link to you. A high PR page that links to your web page will confer more PageRank to your page than an inbound link from low PR page.

According to Matt Cutts, Google’s spokesperson on SEO, PageRank values are published approximately once every 3 months. Therefore, Google PR is not an accurate metric for site popularity, as it is a cached value that is usually out of date.

What’s my Google PageRank?

If you want to view your Google PageRank, you can download the Google Toolbar or try the nifty SearchStatus plugin for FireFox.

The Google Toolbar’s PageRank feature displays as a green bar on the bottom right of your browser window. Scroll over and you will see a visited page’s PageRank as a whole number between 0 and 10, with PR 10 web site being the most popular.

If you don’t want to download the Google Toolbar, you can submit your site url to a number of free Google PageRank tools on the Web, such as the Google PageRank Lookup Report which will check the PR of up to 10 web sites.

PageRank Values for Popular Green & Environmental Web Sites

National Geographic - 8
An Inconvenient Truth - 7
The Discovery Channel - 7
The Nature Conservancy - 7
World Wildlife Fund - 7
TreeHugger - 6
Change.org - 5

Top PR sites include:

Google (of course) - 10
Yahoo - 10
Wikipedia - 9
MySpace - 8

How important is Google PageRank?

Don’t obsess over your Google PageRank - it is just one factor in the collective algorithm that Google uses to build SERPs. While having lots of relevant, inbound high PageRank links is a good thing, high PR does not guarantee high placement in SERPs.

Bear in mind that Google calculates your PR based on the page criteria and title tag of the linking page. Google can penalize a site if it detects a large number of irrelevant links. How effective Google is at determining link relevance is a subject of debate among SEOs. However, building relevant links is a good rule of thumb in order to follow if you want to increase your site’s PR.

How do I build PageRank for my site?

Andrew Gerhart’s Understanding and Building Google PageRank gives a detailed overview on how PR works and what to do to improve it. Here’s a summary:

In order to understand how to improve PageRank, you must understand how a site’s linking structure absorbs PageRank from other sites. Suppose you are TreeHugger, with a PR of 6 for your homepage.

This means a number of web sites with PR 5 and above are linking to your homepage. Your second level pages, will then have a PR of 5, and your tertiary pages have a page rank of 3, and so forth.

How Internal Linking Affects PageRank

Your internal linking structure does not have an effect in increasing PR, but sharing PR within the overall site, with decreasing powers as you go deeper into the structure of your web site.
From www.searchengineguide.com:

* Make sure that your primary page(s), the index.htm page, links to your secondary pages or secondary levels.
* Make sure that your secondary pages link to each other
* Link your secondary pages to the third level pages within their sub-directory, sub-domain, or level
* Link the third level pages within each specific sub-directory or sub-domain to each other.
* Link the third level pages back to the secondary page that it was linked from
* Make sure that the there is not heavy linking between third level pages
* Link to pages, regardless of level, that are relevant
* Link to pages, regardless of level, where the text on the page being linked from is keyword specific to the page that you are linking to
* If there are fourth level pages, follow the same linking structure that has been laid out in this checklist
* Only link pages within your site that are relevant to each other
* Use keyword specific link text when linking between pages
* Use standard HREFs in links that are easy for the search engine robots.

How External Linking Affects PageRank

External linking plays the strongest role in determining a site’s PR, but it is the factor over which you have the least control. Understand that link building campaigns can be a slow, tedious process. You can request, beg, and cajole a site owner to link to you, but they may not respond in a timely way, if at all, and will likely request a reciprocal link, which confers less link juice to you than a one-way inbound link would.

It’s not within the scope of this article to discuss link-building strategies, but to understand how external links pass PageRank to your site.

The exact algorithmic calculation that Google employs will likely never be divulged, but simply speaking, Google confers PR to you based on its evaluation of the linking sites PRs and their relevance to your page. Spammy, irrelevant links can negatively impact your PR.

If the sites linking to you all mention “Organic, fair-trade chocolate” and have above 6 PRs, and your page talks about “Organic, fair-trade chocolate”, your PR will likely be close to 6 as well.

Don’t make the mistake of randomly sending all inbound links to your homepage or the top level page of a section - the max PR you will reflect the cumulative PRs of the sites pointing to you, adjusted based on their relevance to your homepage.

Let’s say you have an e-commerce site specializing in fair trade products from around the world. The theme of your homepage is “fair trade products”, but one of your categories is “fair trade crafts”, and your subcategories are “houseware”, “jewelry”, and “stationery”. Identify high PR sites and pages for “fair trade products” and solicit links from them to your homepage. Then do the same for your “houseware” page, and then for each sub-category below that.

Tips on Boosting Google PageRank Through External Linking

* Understand the way PageRank trickles down through a site’s internal linking structure.

* To improve the PR of your site, identify the theme and market segment of each page, find relevant web pages with higher PR and ask the site owners to link to you.

* Work on the external linking for every page from the homepage to sub-pages based on each page’s topic - prioritize top level down.

Where should I seek links from to boost my Google PageRank?

Identify the keywords relevant to each page’s theme, and then Google-search these terms. The sites that show up in the top positions are the sites you want to solicit links from.

Google Directory - Science > Environment > Forests and Rainforests

Another good place to begin is the Google Directory, which lists sites by category in order of PageRank. However, a site’s willingness to link to you is directly proportional to the content of the page. If your content is not that exciting, you will have a harder time getting links.

According to the Search Engine Marketing Professional Organization (SEMPO). North American advertisers spent $9.4 billion on search engine marketing (SEM) in 2006, a 62 % increase over 2005. SEMPO researchers also estimate SEM spending to double by 2011, at an aggregate spending total of $18.6 billion.

However, while only a tiny percentage of small and medium size businesses currently contribute to this huge volume of advertising spend, many analysts predict that the number of small businesses will grow significantly over the next few years.

If you are a small, environmentally sustainable business with a limited advertising budget or a nonprofit seeking other avenues of funding, PPC ads can be an inexpensive, cost-effective way to reach a targeted segment of customers. And now is a great time to get in on it, before the green industry gets uber-competitive.

PPC - More Bang for the Buck

Pay-Per-Click Ads are small Internet text ads with a short description that link to a Web site that usually appear on the right hand side of your search engine results pages (SERPs) and in designated sections on many content-driven Web sites and blogs. Advertisers bid to have their ads show up when users search for certain keywords, or when Web site features those specific keywords in the content of that web page. Advertisers only pay when a user clicks on their ad and visits their Web site.

Depending on how competitive your market is, the cost-per-click on certain keywords can be as cheap as a few cents a click to $5, $10 or even more. However, anyone can start a PPC advertising program on as little as a few dollars per week.

The first great thing about PPC advertising is that it is treeless. With print direct mail, at a 2% response rate - which is considered to be good - 98% of your mailing gets trashed. In my opinion, no matter how “successful” the campaign metrics, print direct mail is an incredible waste of time, energy, and resources.

The second great thing about PPC advertising is that your campaign results are available within days of the launch of your campaign. By contrast, direct mail advertising campaigns often take at least 3 months to close, and the first responses typically roll in 6 weeks after the mail date. Other forms of traditional marketing - print ads, TV and radio commercials - can be extremely expensive, yet, entirely unmeasurable. It is nearly impossible how many people viewed your glossy magazine ad, and how many of those people actually went out and bought your product.

With PPC, you can track all metrics from number of clicks to conversions in less than a week. Furthermore, based on your campaign statistics, you can tweak and adjust your bids, edit your text ads, and perform A/B split tests on ad creative and multivariate tests on your landing pages as often as you want, when you want - and see the results the following day. This is impossible with other forms of traditional media - not only will it prove to be very expensive, it will drive your designers and media vendors utterly crazy. And you won’t receive your results, if you are lucky, until the following quarter.

Understand PPC before you begin, or you will waste your money

Implementing a successful PPC campaign requires a certain level of skill and understanding, so read up about it before you begin. You will need to:

• set up your account correctly
• know how to select and price keywords
• know how to write compelling ad copy
• have at at least one landing page
• know how to perform ad testing and landing page tests
• be willing to monitor and tweak your campaign frequently

While PPC professionals will employ a number of arcane techniques and strategies, there are 4 main factors to PPC success that everyone should know. I will start with what I believe to be the most important:

1) Get Creative With Your PPC keywords, then Narrow it Down

Come up with a large, robust initial list of keywords and key phrases, and then narrow it down to the ones worth bidding on. To further fine-tune your targeting and avoid paying for clicks from people unlikely to buy your product, create a list of negative keywords - search terms where you don’t want your ad to appear. For example, if you are selling gourmet, organic, hand-crafted and fair-trade chocolate truffles, you will probably want to include the negative keywords “free”, “cheap”, and “discount” in your campaigns.

Also, if you have a limited budget, you may want to choose to display your ads only on the search network and turn the content network off. In general, content network ads tend to have a lower click through rate (CTR) than search ads. By showing your ads only to people actively searching for those keywords, you will get more bang for your PPC buck.

2) Put Your Keywords In Your PPC Ad Text

If your ad text is not relevant to the search term, chances are, no one will click on it. A low click through rate (CTR) can cause Google to render your ad inactive for that keyword, which will require you to increase your initial bid in order to enter the market.

Make sure your keyword is in the headline, and if not, at least in the description. The user’s search query will show up bolded on the SERP, so if your ad creative has matching keywords, these will appear more prominently as bolded text, and your ad will stand out more on the page.

3) Send PPC Traffic to a Relevant Landing Page

One of the most important factors to PPC success is driving targeted traffic to a landing page, NOT your homepage. Your landing page should be directly relevant to the ad that links to it. For example, if you have listed a text ad for “Sustainable Bamboo Cutting Boards”, be sure to send visitors to a landing page about eco-friendly bamboo cutting boards, and not bamboo products in general, or you will lose them.

Design your landing page to quickly take your visitors to product selection, purchase and check-out with a little clicks as possible. If you want them to sign up for something, make the form as simple and hassle-free as possible. Think of your landing page as funnel. Create no distractions, leave no option for escape.

If you are running a nonprofit, link your text ad a donation page, and not a general info page about your organization’s mission and vision. If you are raising money for your rainforest Adopt-An-Acre campaign, make sure your Adopt-a-Rainforest text ad takes the visitor to a landing page about this specific program, and not a page about a different conservation initiative, nor your general donation or membership page.

4) Test, Test and Test Some More

Finally, running a successful PPC program depends on your ability to track results and tweak your campaigns on a frequent basis. As the bidding landscape changes daily, you will need to monitor and adjust your strategies accordingly.

You will want to test ad creative and improve your ad creative. Google and Yahoo are set up so that split testing is easy. You will also want to test your landing pages and determine which variables - such as headline, main image, ad copy - attract more conversions. Google Optimizer allows you to easily perform multivariate testing on your landing pages.

Finally, running a successful PPC program depends on your ability to track results and tweak your campaigns on a frequent basis. As the bidding landscape changes daily, you will need to monitor and adjust your strategies accordingly.

You will want to test ad creative and improve your ad creative. Google and Yahoo are set up so that split testing is easy. You will also want to test your landing pages and determine which variables - such as headline, main image, ad copy - attract more conversions. Google Optimizer allows you to easily perform multivariate testing on your landing pages.

The fun part about developing your PPC strategies is testing “out of the box” ideas. For example, most of us who care about environmental conservation are keenly aware of how active the Bush Administration has been in dismantling existing environmental laws and undermining the nation’s overall environmental policy. The Bush Administration’s environmental track record is, for most conservation-minded individuals, a miserable failure.

Some of you might be familiar also with the Google bomb for the keywords “miserable failure” that linked to the biography of George W. Bush.

The last time I Googled “miserable failure” a text ad pop up that said, “Yes, We Think So, too”. Who was that ad from? The Natural Resources Defense Council.

Technorati Tags: Pay-Per-Click, PPC, SEM, search marketing, paid search, green marketing, PPC primer, lorna li

I’ve been learning a lot about professional and personal relationships these days, and continually trying to reassess my approach to others. A relationship is much like a dance between 2 individuals, which involves grace, balance and counterbalance, exploring boundaries, occassionally stepping on toes, trying to guess the other person’s next step. Ideally, it’s an experience that 2 or more indivuduals co-create, ideally in a mutually enriching, enjoyable, safe, and positive manner.

I’ve certainly stumbled in relationships, and regrettably, a few are beyond repair. It’s these blunders that have caused me to reflect upon what works, what should be avoided, and from what place should one approach dealing with others. I’ve noticed some distinct differences in the way relationships are conducted in the business world as opposed to the nonprofit world. While it would be simplistic for me to state that relationships are more genuine in one world over the other, I’ve certainly noticed some recurring themes in the nonprofit world that I would like comment on.

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